No, it’s not mandatory, but it is highly recommended! Indeed, it will allow you to find your order history, edit your addresses, and track your parcel online faster. You will also be notified of new products and special events!
We accept Visa, MasterCard, Discover, and American Express cards. Alternatively, you can finalize your order with PayPal payment services.
Absolutely not, we never have access to this information! Shopify securely processes all financial transactions. Your data is completely safe!
Tax is applied depending on your location within the United States.
Not at this time, but we hope to soon.
Standard domestic shipping is a flat rate of $9.95 for our 48 lower contiguous states. HI and AK shipping cost will depend on location.
We do not ship outside the United States at this time.
No. We recommend placing two separate orders.
Order changes can not be made after the order has been submitted. The order will need to be canceled, and a new order placed. If your order needs to be canceled, please contact us at customercare@discountitalianshoes.com!
Orders made Monday- Thursday are fulfilled within 24 hours. Orders made Friday & over the weekend are fulfilled the following Monday.
We process your order within 24 hours of payment, except on weekends and Friday after 5pm PST. We ship via UPS Ground and delivery typically takes between 1-5 business days, depending on distance within the continental 48 states.
Once your order is shipped, you receive an email with an online tracking number.
We hope this doesn’t happen, however if you have any issues with your order, contact us at customercare@discountitalianshoes.com.
We'll refund unworn shoes within the first 30 days. Shoes should have no wear or scuff marks on the outer or upper sole and must have original tags and box. We recommend trying shoes on carpet to ensure they fit.
We do not offer exchanges at this time. We suggest returning and repurchasing your desired pair.
Yes, Discount Italian Shoes does not pay for the cost of return shipping.
To start the process for returns, click here:
https://discountitalianshoes.com/a/returns
Once we receive your return, refunds are typically processed within 14 business days from the date the package is received to fully process. Please contact customercare@discountitalianshoes.com for special situations.
